Articles

 Adding and Removing Domains in Plesk

To add a domain name: Go to Websites & Domains, click Add Domain and follow on-screen...

 Can I connect remotely to MySQL?

Remote connections are available to our MySQL servers. Connect using your domain name as the...

 Can you provide a backup of my files?

DataPacket has two types of backup options available. The first are user backups where you make a...

 Connect to your SQL Server Database with Management Studio

SQL Server Management Studio (SSMS) is a popular tool for managing and interacting with SQL...

 Creating a Website Backup in Plesk: A Step-by-Step Guide

Creating a website backup in Plesk is an important task for any website owner. It allows you to...

 Example CDOSYS Code - ASP Email

To send email via ASP you can use the following example code. Note: If you do not wish to...

 FileZilla: FTP 'Failed to retrieve directory listing'

New versions of Filezilla have default settings and features that often cause problems when...

 How do I access the database created in Plesk from Microsoft SQL Management Studio?

To connect to the SQL Server with Management Studio you would enter your domain name under...

 How do I manage my Plesk Databases?

There are many tools developed by third parties available on the Web to manage your databases....

 How to Sign In to Plesk: A Step-by-Step Guide

Plesk is our popular web hosting control panel that allows users to manage their web hosting...

 Name Server Information

Below is a list of DNS Name Servers and IP addresses that can be used for your domains. Plesk...

 Overview of the Plesk Interface

Plesk enables customers to easily perform a wide variety of tasks using a robust and easy to use...

 Plesk AWStats Errors

If you receive errors while viewing your stats, please check that Perl is enabled under your...

 Plesk Email Settings

Generic Email Client SettingsThese are example settings and should work for any email client or...

 Plesk: Managing ASP.NET Core with the .NET Toolkit

The Plesk .NET Toolkit is a comprehensive tool for managing ASP.NET Core applications on your...

 Plesk: Setting Up an ASP.NET Core Website

Setting up an ASP.NET Core website in Plesk can be completed with a few simple steps. You can...

 Previewing Websites in Plesk (Temp URL)

After a website has been created, it does not become available on the Internet right away. After...

 Service Unavailable (503 Error)

The "Service Unavailable" or "503 Error" message may appear for a couple of reasons. This error...

 Shared Hosting Resource Usage

Shared Web hosting plans are an entry level service meant for small sites to get started online,...

 Speed up Your WordPress Website: DataPacket's Recommended Solution

At DataPacket, we understand the importance of website speed and how it can affect your business....

 Step-by-Step Guide to Installing WordPress Using Plesk

Installing WordPress is quick and easy with Plesk. Here are the steps you can follow to get...

 Third Party DNS Usage

While you can use third party DNS with your hosting service it's not recommended. The use of a...

 Troubleshooting Passive FTP Connection Issues

FTP, or File Transfer Protocol, is a standard protocol used to transfer files over the internet....

 Troubleshooting a 403 Error on a Plesk Site

A 403 error is an HTTP status code that indicates that the client does not have permission to...

 Understanding and Troubleshooting 500 Internal Server Errors

A 500 error is an HTTP status code that indicates an internal server error. This means that...

 Understanding our Real-time Blackhole Lists for Email Filtering

An RBL, or Real-time Blackhole List, is a database of IP addresses that have been identified as...

 Web deployment task failed - ERROR_CERTIFICATE_VALIDATION_FAILED

Symptoms: you're unable to publish an application via Web Deploy. The following error is shown:...

 Where can I find phpMyAdmin in my Plesk reseller panel?

In your Plesk reseller panel, click on the "domains" link on left menu, then click on the domain,...

 Which version of Node.js do you support?

We always provide the most recent version implemented and supported by Plesk, as of 2022 version...

 WordPress asking for FTP details

Under normal use WordPress should not require FTP to install plugins or apply updates. If your...

 Hosting Best Practices

At DataPacket, we want to help. So we’ve put together a list of tips to ensure that you have a...

 Abuse Team

DataPacket policy enforcement, also known as our Abuse team, actively enforces DataPacket’s Terms...

 I received an abuse report from DataPacket - what should I do?

DataPacket notified me that abusive activity has occurred under my account. What does this mean,...