Knowledgebase - DataPacket

Adding and Removing Domains in Plesk At DataPacket, we strive to streamline your web hosting experience. One of the critical aspects...

Can I connect remotely to MySQL? Remote connections are available to our MySQL servers. Connect using your domain name as the...

Can you provide a backup of my files? DataPacket has two types of backup options available. The first are user backups where you make a...

Connect to your SQL Server Database with Management Studio SQL Server Management Studio (SSMS) is a popular tool for managing and interacting with SQL...

Creating a Website Backup in Plesk: A Step-by-Step Guide Creating a website backup in Plesk is an important task for any website owner. It allows you to...

Example CDOSYS Code - ASP Email To send email via ASP you can use the following example code. Note: If you do not wish to...

FileZilla: FTP 'Failed to retrieve directory listing' New versions of Filezilla have default settings and features that often cause problems when...

How do I access the database created in Plesk from Microsoft SQL Management Studio? To connect to the SQL Server with Management Studio you would enter your domain name under...

How do I manage my Plesk Databases? There are many tools developed by third parties available on the Web to manage your databases....

How to Reset Your WordPress Password in Plesk The Plesk WordPress Toolkit provides a seamless interface for managing WordPress installations,...

How to Sign In to Plesk: A Step-by-Step Guide Plesk is our popular web hosting control panel that allows users to manage their web hosting...

Name Server Information Below is a list of DNS Name Servers and IP addresses that can be used for your domains. Plesk...

Overview of the Plesk Interface Plesk enables customers to easily perform a wide variety of tasks using a robust and easy to use...

Plesk AWStats Errors If you receive errors while viewing your stats, please check that Perl is enabled under your...

Plesk Email Settings Generic Email Client SettingsThese are example settings and should work for any email client or...

Plesk: Managing ASP.NET Core with the .NET Toolkit ASP.NET Core is a powerhouse in the world of web development, driving a vast array of dynamic and...

Plesk: Setting Up an ASP.NET Core Website Setting up an ASP.NET Core website in Plesk can be completed with a few simple steps. You can...

Previewing Websites in Plesk (Temp URL) After a website has been created, it does not become available on the Internet right away. After...

Service Unavailable (503 Error) The "Service Unavailable" or "503 Error" message may appear for a couple of reasons. This error...

Setting Up the PHP Time Zone in Plesk Introduction Managing time settings accurately is crucial for various functionalities on your...

Shared Hosting Resource Usage Shared Web hosting plans are an entry level service meant for small sites to get started online,...

Speed up Your WordPress Website: DataPacket's Recommended Solution At DataPacket, we understand the importance of website speed and how it can affect your business....

Static files in password protected directories returning 404 errors We have identified a bug in Plesk that leads to 404 errors for static files (such as images, CSS,...

Step-by-Step Guide to Installing WordPress Using Plesk Installing WordPress is quick and easy with Plesk. Here are the steps you can follow to get...

Third Party DNS Usage While you can use third party DNS with your hosting service it's not recommended. The use of a...

Troubleshooting Cloudflare: Too Many Redirects Introduction When setting up Cloudflare, you may encounter difficulties due to the HTTPS...

Troubleshooting Passive FTP Connection Issues FTP, or File Transfer Protocol, is a standard protocol used to transfer files over the internet....

Troubleshooting a 403 Error on a Plesk Site A 403 error is an HTTP status code that indicates that the client does not have permission to...

Understanding and Troubleshooting 500 Internal Server Errors A 500 error is an HTTP status code that indicates an internal server error. This means that...

Understanding our Real-time Blackhole Lists for Email Filtering An RBL, or Real-time Blackhole List, is a database of IP addresses that have been identified as...

Validation of viewstate MAC failed Error in ASP.NET Applications Introduction In ASP.NET applications, you may encounter an error message stating "Validation of...

Web deployment task failed - ERROR_CERTIFICATE_VALIDATION_FAILED Symptoms: you're unable to publish an application via Web Deploy. The following error is shown:...

Where can I find phpMyAdmin in my Plesk reseller panel? In your Plesk reseller panel, click on the "domains" link on left menu, then click on the domain,...

Which version of Node.js do you support? We always provide the most recent version implemented and supported by Plesk, as of 2022 version...

WordPress asking for FTP details Under normal use WordPress should not require FTP to install plugins or apply updates. If your...

Hosting Best Practices At DataPacket, we want to help. So we’ve put together a list of tips to ensure that you have a...

Abuse Team DataPacket's policy enforcement, also known as our Abuse team, actively enforces DataPacket’s...

I received an abuse report from DataPacket - what should I do? DataPacket notified me that abusive activity has occurred under my account. What does this mean,...

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