Knowledgebase - DataPacket

ASP.NET Core Hosting ASP.NET Core is a popular framework for building web applications. At DataPacket, we're committed...

Affiliate Hosting: Earn Recurring Commissions with No Limits DataPacket is home to the hosting industry's most lucrative affiliate program, offering...

Average Ticket Response Time? We use an emergency room type of approach to support requests and respond based on the severity...

Can I Host Adult Content Yes, DataPacket allows adult content on our hosting services, as long as it is legal under United...

Can I Upgrade My Dedicated Server At DataPacket, we pride ourselves on offering dynamic solutions to meet the growing needs of our...

Can I get a monthly paper statement? DataPacket does not mail monthly invoices or statements via postal service; however there will be...

Costs for Additional IP Addresses At DataPacket, we like to keep things simple no matter what kind of hosting you have, shared,...

DataPacket's Killeen Data Center: Host with Confidence DataPacket's data center in Killeen, Texas offers a strategic location for users looking to host...

DataPacket: From Shared Hosting to Dedicated Servers At DataPacket, we take pride in being a leading provider of web hosting services, presenting a...

DirectAdmin VPS DirectAdmin is a control panel that helps you manage your websites, emails, and server. It’s like...

Do I need to purchase an IP Address to use SSL? You do not need to purchase an IP address. Our servers utilize SNI (Server Name Indication)...

Do hosting plans include a domain name? Domain names are not included in the hosting price unless otherwise advertised, though we do give...

Do you accept international orders at DataPacket? DataPacket is a global hosting provider and offers service to people and businesses of any...

Do you accept third party SSL certificates? You can install third party SSL certificates from your Plesk control panel or you can use the...

Do you have an option to add Cloudflare or similar to my website? It's in our experience that it's best for clients to signup with Cloudflare directly so that all...

Do you offer 24/7/365 Support? Yes, we offer 24/7/365 online support available by ticket or live chat.

Do you offer Free SSL? DataPacket provides Free SSL certificates and SSL hosting to all domain names that are under our...

Do you offer White Label Hosting We are often asked, "Do you offer White Label Hosting?". This is a frequently asked question and...

Do you offer a Website builder? Absolutely! At DataPacket, we understand the importance of having an efficient and user-friendly...

Do you offer any SLAs or Uptime Guarantee? Yes, we offer a 100% Network Uptime Guarantee and a 99.9% Server Uptime Guarantee. Uptime is...

Docker on Shared Hosting Docker is not available on shared hosting or reseller plans. If you need Docker or other custom...

Does DataPacket Offer SSH Access Understanding our customers' needs is our top priority. A common query we receive is whether we...

Does Free SSL apply to my reseller account and my customers? All your sites benefit from the Free SSL feature. As long as your domains are pointed correctly...

Hosting Control Panels At DataPacket, we are dedicated to providing the best in class VPS hosting and dedicated servers....

How long does it take to setup my account? Web hosting, reseller, and VPS are setup immediately after placing your order and receiving...

How long have you been in business? DataPacket was established by Brian Bennett, a senior IT Specialist and entrepreneur. After two...

How many dedicated IP's are allowed? VPS hosting and dedicated server plans are configured with one dedicated IPv4 address. Additional...

How to Pay Using Bitcoin or Ethereum We recognize the growing importance of cryptocurrencies in the digital age. As such, DataPacket...

I prefer cPanel hosting instead of Plesk. What are my options? DataPacket no longer offers cPanel hosting due to their recent price increase and change to a per...

Linux vs Windows hosting? Which is better? Linux hosting vs Windows hosting often comes down to personal preference. Both operating systems...

May I visit the DataPacket data center? We do not allow visitors in our data center. However, all of our services have remote management...

Money Back Guarantee Refund Policy DataPacket offers a money back guarantee to new customers on some plans where advertised on our...

PHP Mail on Shared Hosting Does PHP Mail Work on Shared Hosting? Yes, at DataPacket, the PHP mail() function is fully...

Perl / CGI Hosting Perl and CGI used to be very popular for building websites and scripts many years ago. But today,...

Python Hosting Python is a popular and powerful programming language used to build websites, apps, and other...

Reseller Account Migration Help We're excited to help our resellers with account migration. To better assist, we would need some...

Test IP Address At DataPacket, we understand the importance of verifying the performance and latency of your...

VPS Reseller At DataPacket, anyone is welcome to resell our VPS plans. Whether you're just starting out or...

VPS for Surveys in the USA DataPacket is often asked about VPS compatibility with USA survey providers. Unfortunately, we...

What forms of payment are accepted? At DataPacket, we prioritize your convenience. To this end, we offer a variety of payment methods...

What type of access will I have to Support? DataPacket offers 24x7 ticket support for all service plans. In addition, phone support is...

What version of Plesk is available? DataPacket utilizes Plesk panel for our Windows & Linux hosting plans. Our servers run the...

When will I be billed? Fees for service(s), upgrades and add-ons ordered by the customer will begin on the date of the...

Why Did You Start DataPacket? After working with several successful hosting companies in the 90's, DataPacket's founder saw an...

Why is my order marked as fraud? Orders can be marked as fraud for a large number of reasons. Our best advice is to disconnect...

Windows VPS Remote Desktop We are often asked if Windows and RDP (Remote Desktop) are supported under our VPS plans. A...

Do you allow Crypto Mining? Crypto mining is only appropriate under a dedicated server due to its requirement of dedicated...

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