One of the many features Plesk offers is the ability to manage email accounts and access webmail for those accounts. This article will guide you through the process of accessing webmail for your email accounts set up in Plesk.
Prerequisites
> Active Plesk hosting account
> Domain name with DNS properly configured
> Email account created in Plesk
Accessing Webmail Through Plesk
Step 1: Log in to Plesk
1. Open your web browser: Start by opening your preferred web browser.
2. Navigate to Plesk login page: Go to your Plesk control panel by entering the URL provided by DataPacket. It usually follows this format: https://your-domain.com:8443
3. Enter credentials: Type in your Plesk username and password. These were provided to you by DataPacket when your account was created.
4. Log in: Click the "Log In" button to access your Plesk dashboard.
Step 2: Navigate to Email Accounts
Once you are logged in:
1. Go to Mail section: On the Plesk dashboard, you will find the "Mail" tab on the left sidebar. Click on it to open the mail account management section.
Step 3: Access Webmail for a Specific Email Account
In the Mail section:
1. Find your email account: You will see a list of email accounts associated with your domains.
2. Access webmail: Next to each email account, there is a "Webmail" icon (usually an envelope). Click on this icon for the email account you wish to access.
Step 4: Webmail Interface
After clicking on the "Webmail" icon:
1. Webmail login page: Your default webmail application will open in a new tab or window. Depending on your Plesk configuration, this could be Horde, Roundcube, or MailEnable.
2. Enter login details: If prompted, enter the full email address and the password associated with the email account you chose.
3. Sign in: Click the sign-in or login button to access your inbox.
Additional Information
Webmail URL
You can also access your webmail directly through the webmail URL. The standard webmail URL is usually one of the following formats:
> https://webmail.your-domain.com> https://your-domain.com/webmail
You can use these URLs to access your webmail without logging into the Plesk control panel.
Forgot Password
If you have forgotten the password for your email account:
1. Reset password in Plesk: Go back to the "Mail" section in Plesk, click on the email account, and then use the option to change the password.
2. Contact support: If you are unable to reset the password yourself, contact DataPacket support for assistance.
Browser Compatibility
Make sure your browser is up-to-date for the best webmail experience. Plesk's webmail clients are compatible with the most recent versions of Google Chrome, Mozilla Firefox, Safari, and Microsoft Edge.
Security Recommendations
For security purposes, always ensure that:
> You are using a secure connection (HTTPS) when accessing your webmail.
> Your password is strong and unique.
> You log out from webmail when accessing from public or shared computers.
By following these simple steps, you can easily access your webmail accounts from Plesk. If you encounter any issues or have any questions, please reach out to DataPacket support for assistance.
