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Static files in password protected directories returning 404 errors Print

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We have identified a bug in Plesk that leads to 404 errors for static files (such as images, CSS, and others) on websites or directories that utilize password protection. Plesk developers are telling us the bug will be fixed in the next release. In the meantime, we have already implemented a workaround to address this issue.

Until the bug is fixed, you can follow these steps to apply the workaround yourself, if needed:

1. Log into Plesk.

2. Go to Domains > example.com > Hosting & DNS tab > Apache & nginx Settings.

3. Disable "Smart static files processing" or enable "Serve static files directly by nginx".

Please note that when enabling "Serve static files directly by nginx", mod_rewrite rules will not be applied. Be aware of this if you need to make further changes to your site.

If you have any questions or need further assistance, please do not hesitate to reach out to our support team.


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