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Troubleshooting 500 Internal Server Errors Print

  • Plesk
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A 500 error is an HTTP status code that indicates an internal server error. This means that something has gone wrong on the server side while it tried to process your page code or application, and the server is unable to fulfill the request made by the client.

One of the most common symptoms of a 500 error is a blank page or a page with a message saying "Internal Server Error." This message is usually accompanied by a code, such as 500 or 500 Internal Server Error.

As a website owner or developer, it's important to be aware of 500 errors and take steps to troubleshoot and resolve them. One way to do this is to view your logs files on the server, which can provide valuable information about the cause of the error.


To view log files in Plesk, follow these steps:

1. Log in to your Plesk account.

2. In the left menu, click on the "Websites & Domains" link and then click on the domain to manage. If you are accessing Plesk as a reseller, click on the "Domains" link from the left sidebar, and then click on the domain to manage.

3. Finally, click the "Logs" link to open the Plesk log viewer.


In summary, a 500 error is a server-side response to a coding issue within the page or application. If you are a website owner or developer, it's important to monitor for and troubleshoot 500 errors to ensure that your website is functioning properly.


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